Update Fixing iOS 8.3 Issue Is Now Available

We are relieved to announce that Apple have finally approved the new version of BlogPad Pro which fixes the critical bug introduced by iOS 8.3.  You can now download the latest update from the App Store.

If you get the chance, please consider leaving us a positive review in the App Store.  During the last 2 weeks our business has been destroyed by Apple releasing a version of iOS with a serious bug and then waiting nearly a fortnight to approve our fix.

Because of this we have received a lot of negative reviews in the App Store.  Unless we can find a way to reverse this and start getting some App Sales this will be the last update we are able to do for BlogPad Pro. We simply can’t afford to carry on supporting and developing an app which isn’t making any money!

Hopefully if we can get some positive reviews this might make it possible to continue supporting the app.

Thank you for your support and patience!

The BlogPad Pro Team

Update: Major iOS 8.3 Bug

iOS 8.3 has a major bug which causes BlogPad Pro to crash as soon as it starts. We found a work-around for this issue almost immediately, but we are still waiting for this new version of BlogPad Pro to be approved by Apple. We appreciate how frustrating this is – we are very frustrated too. We have asked Apple to expedite the approval in the hope that you can get it sooner rather than have to wait a week or so, but we’ve had no response so we are at their mercy.

If you would like a pre-release version of the bug fix (BlogPad Pro version 1.7) please get in touch and we will try to add you to our Beta program. Please note that we only have limited spaces available for beta testers but we will try to accommodate as many people so that you can start using the app again.

Thank you to all the people who have got in touch over the last fortnight and expressed their support at what has been a really difficult time. However, if we are to continue to support and maintain BlogPad Pro, we need your support more than ever before.

Issues Caused By Upgrading To IOS8

Please be aware that upgrading to IOS8 at this stage will cause issues in BlogPad Pro which will result in reduced functionality.

We are currently working on fixes to remedy the problems caused by IOS8 and will issue a new release as soon as possible.

XMLRPC Error on GoDaddy Hosted Blogs

Over the past 24 hours we have heard from various WordPress bloggers who use GoDaddy as their web host, who have been experiencing issues connecting to their blogs. BlogPad Pro (and all other mobile apps) use the inbuilt XMLRPC file to communicate with your WordPress blog, but GoDaddy users are getting an error message saying:

“Failed whilst testing XMLRPC service…”

 

Why am I getting this error?

From what we can tell, it seems that GoDaddy have added some kind of Firewall rule that prohibits proper use of the XMLRPC API (Application Programming Interface – the means by which all mobile apps communicate with your blog). We haven’t confirmed this though as we are not able to contact GoDaddy about this directly.

What can I do to fix this?

First of all you’ll need to contact support at GoDaddy to let them know that they have broken some functionality on your blog by disabling XMLRPC access in this way.

In the meantime, we have found a way to get around the issue – by renaming the “xmlrpc.php” file found in the root folder of your blog. We recommend that it is renamed something that does not include “xmlrpc” in the name, so something like “bpp-api.php” should be fine.

Now, if you’re adding your blog for the first time to BlogPad Pro, then in the “URL” field simply add the full URL path to the newly named file, eg:

http://www.my-domain-name.com/bpp-api.php

If however you wish to do this for a blog that has already been added to BlogPad Pro, you can update the XMLRPC URL for the blog by doing the following:

  1. Go to “Manage Blogs” (ie tapping on the “B” button)
  2. Tap on the right-facing blue arrow for the blog in question to display the “Blog Options” menu
  3. From the “Blog Options” menu, tap on the “Edit Blog Settings”
  4. On the “Local Blog Settings” screen, edit the “XMLRPC URL” to be the newly renamed file
  5. Tap on “Save Changes” to save

If everything has worked correctly (i.e. BlogPad Pro can find your renamed XMLRPC file), then everything should be OK. If you encounter issues still, then please let us know.

Apologies for any inconvenience this may have caused, but this has been completely out of our control.

Save vs AutoSave: What is the Difference?

You should regularly use the Save button in BlogPad Pro to save your posts as you write them, as the Auto-Save is there as a safety-mechanism in case something unexpected happens. For example, your iPad could run out of charge or perhaps (but hopefully not) the app crashes. Either way, the Auto-Save mechanism is designed to create a back-up onto your device of the most recent version of your post.

NOTE: As with any digital document you may be working with, we recommend that you regularly save changes to your Post using the Save button. This is why BlogPad Pro reminds you of unsaved changes with a Visual Indicator above the Save button which says “Save Your Changes”.

More About Auto-Save:

Auto-Save saves your post locally only on your device, and not to your blog.  So, if you’re editing a published post the Auto-Save won’t change your published content, you have to manually tap the Save button for that to happen.

You can’t access the Auto-Saved content directly, but if you open a post that had some previously Auto-Saved content it will prompt you with the following options:

  • Restore Auto-Save
  • Compare Auto-Save
  • Discard Auto-Save

Auto-save in BlogPad Pro

If you’re not sure what could have been in the Auto-Save, you can choose to compare the Auto-Save to the regularly saved version. You can then select which you want to keep.

NOTE: When you choose either the “Restore” or “Discard” options above, the Auto-Saved data is cleared (so that you’re not prompted about that same data again). That means it can’t be retrieved once replaced.

Auto-save in BlogPad Pro

Where Can I Find Previous Versions of My Post?

If you save your content regularly with the save button, and those changes are saved to your blog, (i.e. this won’t work if you’re working in offline mode) but you find yourself still wanting to revert to a previous “revision” of that Post you can still do this.

With the current version of BlogPad Pro, it’s not “natively” possible to revert to other versions, but you can get the job done by using the Web Dashboard to select which version you want, then updating that post from Live.

Stats Button Not Working

Due to recent changes WordPress have made on WordPress.com, the Statistics button in our menu bar is currently redirecting to the WordPress homepage – which for most people will appear as the ‘Reader’ page.

We have made WordPress aware of the breaking change they have made, and have resolved this for the next version of BlogPad Pro, but in the meantime we can offer an alternative solution…

How do I view my stats?

You can still view your stats by going to your web dashboard. To access your web dashboard tap on the blue ‘Manage Blogs’ button and then the blue button to the right of your blog. From ‘Blog Options’ select ‘Go To Web Dashboard’.

webdashboard

You can see a snapshot of your stats from your Web Dashboard homepage, or tap on ‘Site Stats’ in the left menu to see your full Stats page.

snapshot

When with the update be ready?

We’re currently working on a major new update to BlogPad Pro which includes lots of new and exciting features. Because we’re in the middle of making such big improvements we can’t just do a quick release to solve this problem, but rest assured that we are working like crazy to get it available as soon as possible!

You will be notified via the app as soon as the update is ready to download.

HTML Showing in Post Content on Self-Hosted WordPress Blog

If you have a self-hosted WordPress blog and html is showing up incorrectly when you publish your blog (the content all looks like raw HTML) it is usually because your webhost has an old version of the libxml2 library installed.

How to solve this issue:

  1. The best solution is to get your web host to sort this out for you. If they need some guidance on doing this then you can point them in the direction of this support thread.
  2. If your host won’t do this upgrade for you then you can install this plugin which has been created to fix the problem. The LibXML2 Fix plugin*

*Please note this plugin has not been written by BlogPad Pro and we are in no way responsible for its availability or any issues it may cause. We are recommending it based upon previous customer experiences and recommendations

How to fix an issue uploading photos after updating BlogPad Pro

If you have downloaded the latest version of BlogPad Pro you may find that you can no longer upload photos. We’re working to resolve this issue as soon as possible, but in the meantime this should fix the problem for you:

1) Go to “Manage Blogs” (ie tapping on the “B” button)

2) Tap on the right-facing blue arrow for the blog in question to display the “Blog Options” menu

3) From the “Blog Options” menu, tap on “Update Settings From Live”

Once this is done, tap on the “Edit Blog Settings” option from the “Blog Options” menu. At the bottom of the “Edit Local Blog Settings” page, you will find  “User Roles”. In order to have access to all the image options, you will need to belong to any of the following Roles:

*) Administrator

*) Editor

*) Author

If this doesn’t work for you please get in touch with us via BlogPad Pro by going to Help > Ask A Question.

General Settings in BlogPad Pro

General App Settings

BlogPad Pro general settings

Set Application Offline: A useful feature for when you don’t want to use up your mobile data. Just flip the switch to ‘ON’ to work in offline mode.

Right-handed menu: The main navigation menu is on the left side by default. Use this to switch it to the right side of the screen.

Show Connection Warnings When Offline: BlogPad Pro warns you whenever you try to save a post and have either lost your internet connection OR have set the application to offline. Switch this to OFF if you don’t want to see these warnings. This setting can be disabled by clicking on ‘Don’t Show Again’ on one of the warning alerts but can only be re-enabled by going into General Settings.

Show Hints: Switch this to OFF if you don’t want to see helpful hints and tips. 

Show Autosave Operations: A message appears in the top right corner of the screen whenever BlogPad Pro does an autosave. Switch this to OFF to hide these messages.

Show Memory Warnings: Sometimes IOS sends apps warning messages when the system is running low on memory. IOS can sometimes ‘crash’ an app if a device is running too low on memory, so a memory warning is a good reminder to save your work.  Switch to OFF to hide these messages.

TextExpander Touch Support enabled: Set to ‘OFF’ if you don’t want to be able to use your TextExpander Touch shortcodes in your blog posts and pages.

Host Timeout Interval (seconds): This setting shows how long we are allowing before timing out on a web request. You may want to set this value to a higher value if you server is running slowly (perhaps because you have lots of plugins). The maximum permissible value for this is 30 seconds.

Default Font Size for Visual Editor: This setting changes the size your text displays within the visual editor on BlogPad Pro. It doesn’t affect the size of the font on your blog.

Language for Application: Change the language of the menu options in BlogPad Pro.

Spell Check Language for Visual Editor: Select the language for your spell check. For example, if you are writing your blog posts in Italian, select Italian for the spell-check language. 

Blog-related Settings

BlogPad Pro general settings

Partially download Posts (just Titles):  Change this to ‘ON’ if you only want to download your post TITLES. This is useful if you want to download large numbers of posts. Please note it doesn’t include information such as post status or the content of the post. If this setting is set to ‘OFF’ all posts will be downloaded in full.

Number of Post Titles to Download: The number of posts to download by default if you have ‘Partially download Posts (just Titles)’ set to ON. You can choose to override this value when you refresh your posts.

Number of Full Posts to Download: The number of posts to download by default if you have ‘Partially downloaded Posts (just Titles)’ set to OFF. You can choose to override this value when you refresh your posts.

Number of Full Pages to Download: The number of pages to download by default when you refresh. You can choose to override this value when you refresh your posts.

Number of Total Comments to Download: The number of comments to download by default when you refresh. You can choose to override this value when you refresh your posts.

Number of Comments Per Post to Download: The maximum number of comments downloaded for each post when you refresh your posts. You can choose to override this value when you refresh your posts.

Number of Media Library Items to Download: The number of media library items to download when you refresh your media items. You can choose to override this value when you refresh your posts.

Number of Authors to Download: The number of admins, editors, authors and contributors downloaded when you refresh your blog settings.

Media-related Settings

BlogPad Pro media settings

Max Upload Filesize (kB): The maximum file size recommended to upload to your blog.  This is a warning rather than a restriction.  Note: If you are running a version of WordPress before 3.4 you are restricted to a maximum upload file size of 1.5 MB.

Default Video Width (pixels): The default width a video will be inserted when added to a blog post. 

Default Video Height (pixels): The default height a video will be inserted when added to a blog post.

Default Image Width (pixels): The default width an image will be when it is inserted into a blog post if you have ‘Autosize new images in Post/Page’ enabled or you select this option when you insert your image.

Default Image Height (pixels): The default height an image will be when it is inserted into a blog post if you have ‘Autosize new images in Post/Page’ enabled or you select this option when you insert your image.

Maximum Image Width (pixels): The maximum width an image will be when it is inserted into a blog post.

Maximum Image Height (pixels):  The maximum height an image will be when it is inserted into a blog post.

Autosize new images in Post/Page: Set this to ON if you want new images to be automatically sized to fit within the constraints of  ‘Default Image Width’ and ‘Default Image Height’ when added to a post or page. Set to OFF to manually set the size of your images.

Upload Hi Res Image: Set to ON if you want to upload a high resolution version of your image into your media library as well as the size you are inserting into your post.

Link to Hi Res Image: Set to ON if you want to automatically create a link to the hi res image you have uploaded. This option is only available if ‘Upload Hi Res Image’ is set to ON.

Uploading files from DropBox to your WordPress blog

One of the main problems we’ve found with working on an iPad is the lack of shared storage space. The only accessible storage folder is your ‘Photo Library’  so if you want to save other files types (PDFs, documents, spreadsheets, text files, etc.) then you need  to find another way.

That’s exactly what Dropbox does, it’s a great way of storing, sharing and transferring your files between all your different devices and computers. Add a document to Dropbox on your PC and it’s available through the Dropbox app on your iPad!

So, how do you get your files from Dropbox into your blog posts?

Open your blog post and tap where you would like to insert the file. Then tap on the ‘Insert media’ icon in the toolbar (it’s the one which looks like a camera).

Select the ‘Other’ tab and then tap on ‘Dropbox’:

Dropbox on BlogPad Pro for WordPress
Continue reading