How to fix an issue uploading images in BlogPad Pro 1.3

If you have a self-hosted WordPress blog and have upgraded to Version 1.3 of BlogPad Pro you may have experienced an issue with uploading images. You no longer have the option to upload images from your iPad, or DropBox and these options are greyed-out. This issue only seems to affect a few self-hosted WordPress users and is simple to fix.

So why has this happened?

When you update BlogPad Pro to version 1.3, any existing blogs you had added should have been “upgraded” to take full advantage of some changes we have made relating to User Roles (i.e. Whether your WordPress login account is an administrator, editor, etc).

However, there appears to be a bug in WordPress’s self-hosted code. It seems that, even though the login account is an “administrator”, the WordPress XMLRPC API (Application Programming Interface) still doesn’t report the correct Role. We suspect that the API isn’t reporting any Role at all, at this stage.

By re-saving the role, it seems that this then fixes the problem because the WordPress API will finally report the correct Role for the user. We will be passing this information on to WordPress for them to look at from their side too, as well as trying to work around it in future versions of BlogPad Pro.

How to fix the problem?

There are 3 quick and easy things to try which should manually trigger this “upgrade” and fix the problem.

The first thing to do is to update your version of WordPress to the most recent version. To do this just go to your Web Dashboard and follow the prompts to update to the latest version of WordPress.

Another thing to try is, for any blogs affected, go to “Manage Blogs” (that’s the blue button at the top of the menu bar) select the right-facing arrow to show the “Blog Options” and tap on “Update Settings From Live”. This should re-retrieve your account’s User Role and you should then be able to add images, etc.

Update Blog Settings in BlogPad Pro

For the majority of users this quick update will fix the problem.

If this doesn’t work, then this is what you need to do to get around the bug in the WordPress code…

Go to your Blog’s Dashboard from “Manage Blogs” by selecting the right-facing arrow to show the “Blog Options” (as above)  and tap on “Go To Web Dashboard”. Go to the “Users -> All Users”.

For the user that you are having problem with, ensure that the checkbox for that user is checked (on the left hand side of that blog) and then select “Change role to…” and select the correct Role and tap on the “Change” button.

Update Blog Settings in BlogPad Pro

(NOTE: You have to do this even though it may already be showing as Administrator, because this is where the bug is in the WordPress API! By performing this task, you are ensuring that the API should now know the correct role for your login). Alternatively, you can update the Role for any particular user by tapping on “Edit” for that user on the “All Users” screen. Once you have done this, you now need to trigger the manual “upgrade” again as mentioned in the previous paragraph. You may even trigger this upgrade by leaving BlogPad Pro and coming back to it (eg by pressing on the iPad’s Home button and then returning to BlogPad Pro again).

It’s worth noting that (as far as we know) we’re the only people using WordPress’s very latest API, even WordPress themselves are not using this API yet for their own iOS app!

If this does NOT fix the issue for you, then please get in touch (it is very easy to do this from within BlogPad Pro from the Help Options, by either tapping on “Ask a Question”, “Send Us Feedback” or “Report A Bug”).

Using TextExpander Touch with BlogPad Pro on your iPad

How to use TextExpander Touch on your iPad with BlogPad Pro

In the latest release of BlogPad Pro we’ve added lots of new features including adding support for TextExpander Touch. If you haven’t heard of TextExpander Touch it’s a great app for your iPad which allows you to “type more with less effort”. You set up shortcodes and when you type them they are substituted with a block of text. This saves you a huge amount of time if you find yourself frequently re-typing the same phrase!

For example, I’ve gone into TextExpander Touch (below) set up the shortcode “BPP” to be substituted with “BlogPad Pro: the best blogging app in the world!”

TextExpander Touch

Now if I type the phrase “BPP” within BlogPad Pro it is automatically changed to “BlogPad Pro: the best blogging app in the world!”

This works in the visual editor (WYSIWYG) mode  – and we’re proud to say we’re currently the only blog editor for the iPad which can offer this. It also works in Markdown mode:

Markdown Mode for blog editing with BlogPad Pro

and also in html mode:

TextExpander Touch in html Mode for blog editing

But what if I don’t want to use TextExpander in BlogPad Pro?

If you prefer your TextExpander Touch shortcodes NOT to work in BlogPad Pro you can simply switch this option off. Go to settings (that’s the green button in the bottom left), scroll down until you see ‘TextExpander Touch Support Enabled’ and switch this to OFF.

App Store download/update issue: Is BlogPad Pro crashing for you?

We’ve become aware of an issue with BlogPad Pro occasionally not installing correctly when it is downloaded from the App Store which can cause the app to crash or prevent the app from working in other ways.. 

We have been investigating this with Apple and Apple are aware that there is a problem with the download process for lots of apps (not just BlogPad Pro). Apple are currently looking into the problem with their installation process and hope to have it resolved soon.

If this affects you, the problem can usually be fixed by removing BlogPad Pro and re-installing it.

To do this go to your home screen and find the BlogPad Pro icon. Tap and hold the icon until it wiggles and an ‘x’ appears on each icon (see below).

Tap on the ‘x’ to remove BlogPad Pro and then go to the App Store to re-download it (you won’t have to pay again) just tap on the ‘Install’ button. This will re-install the app and everything should work for you!

If in doubt get in touch with us, and we’ll be happy to help!

 

How to log into your blog

Logging into your WordPress blog using BlogPad Pro is a quick and simple process.

If you’re having problems there are a couple of things you might want to check.

Is your blog WordPress.com hosted or SELF-hosted?

 When you add your blog to BlogPad Pro you will need to choose the correct option either:
  • Add a blog hosted by WordPress
  • Or add a self-hosted WordPress blog
WordPress login screen
If you’re not sure which your blog is, here are some differences which might help you to work it out:
 
Your blog is WordPress.com hosted if:
 
Your blog is a self-hosted WordPress blog if:
  • You go to http://YourBlogURL.com/wp-login.asp OR http://YourBlogURL.com/wp-admin/ to login 
  • You have plugins on your blog
Once you have selected the correct option it should be quite simple to log into your account.
 
IF YOU HAVE A SELF HOSTED BLOG and experience a problem logging in, make sure you are entering the right URL (below).
 
WordPress login screen 
 
You need to enter JUST your URL, e.g. http://YourBlog.com 
NOT the admin or login url which would be http://YourBlog.com/wp-admin/ or http://YourBlog.com/wp-login.php.
 
If have any questions please get in touch, we’re always happy to help!
 
BlogPad Pro is available from the App Store 

A big thank you for all the 5-star reviews!

I just wanted to say thank you to everyone who has left us such great reviews in the App Store! It makes a huge difference to whether we show up in search results, so we really appreciate it.
Our mission is to bring you the best blogging app for your iPad, so it’s great to hear so many of you love it.
If you’d like to share your love for BlogPad Pro you can leave an App Store review here, or if you have any questions or feedback please get in touch, we’d love to hear from you – we’ve seen how much you appreciate great customer service, so we’re always here to help!
Thanks to all of you who have given us such amazing feedback!

BlogPad Pro app reviews

Amazing! ★★★★★
by spindler – Version 1.2 – Feb 3, 2013
I have found this app to be simply amazing. Very well designed and very easy to use. The support team is also super quick to respond to any questions. I have nothing but positive things to say!
Best WordPress App on the market! ★★★★★
by hayesben40 – Version 1.2 – Feb 3, 2013

I have tried several WordPress apps and this is by far the best! The developer has went to a great details to ensure that the layout of his app is as user friendly as possible. I can easily sit back with my iPad and carryout many functions on my WordPress from the comfort of my iPad. If I could rate this higher than 5 stars I would! I would recommend anyone who has a WordPress site to buy this app! Another thing that is important. The developer is always looking at features that can be added to his app. He is very quick to respond to any questions / queries that I had. This is something that I look at before buying an app. Keep up the good work on this app guys!
Absolutely HANDS DOWN – the BEST WP blogging app ★★★★★
by k8chan – Version 1.2 – Jan 31, 2013
I have tried numerous apps – even the WP free blogging app (which is horrendous, IMHO, and unstable – posts don’t always update/post with THAT app – not this one!,etc.) This app has it all: -ability to work offline -link to multple WP blogs (including my wordpress.com AND a self-hosted WP blog) -easily supports and links with camera photos/uploading is a snap -SUPERIOR SUPPORT STAFF (I cannot say this enough – really!) Not only have I purchased this app for my personal iPad at home, but I am working to use it (if WP will figure out how to let 165 high school students log in/out frequently in the course of one school day) with my class set of iPads (35). Students (even my very non-tech savvy kids) are finding this app *very* easy to navigate and learn from. (Their biggest hurdle is really just blogging lingo like “headline photo” (or something like that). It’s so easy to scale imported images, etc as well. Today my students were able to create their first blog posts and some of them struggle with email – let alone typing on an iPad – it was great fun to have them take pictures of each other, edit/crop off heads (keeping it safe, ya know…lol) and start their writing projects about clothing/etc in Spanish (foreign language classroom). There is SO MUCH to love about this app. I cannot more highly recommend an app and am looking forward to using it to blog more frequently myself when I can catch a breath from my high-learning curved high-tech classroom. While the price point might make your finger hesitate before clicking purchase, trust me when I say this: This app is worth more than any other app. The interface, the ease of use, the offline capabilities (traveling? no problem…crappy wifi connectivity? no worries!), the SUPPORT staff and the seamless writing time. I don’t have to dink around with settings, I can just write. If you want to BLOG and you use WORDPRESS this is the App you are looking forward. You won’t regret it. Thank you for such great product. I’m looking forward to following your developments in the future.
The best ever ★★★★★
by a.a.d6 – Version 1.2 – Jan 17, 2013
I have tried all the blogging apps including the official WordPress app but each one has had some flaw that made it less productive and efficient. This app supersedes them all with features and has none of the flaws. I am so excited to have finally found the perfect blogging app for all my WordPress blogging needs. The latest update and big fixes make this worth a rating update to a five.

Wonderful ★★★★★
by sand625 – Version 1.2 – Jan 15, 2013
In fact its so good its the reason I decided to go with wordpress. Intuitive UI, lots of functions, by far the best blogging app I’ve used. If you have an ipad and a WP site – buy it.

Update even better ★★★★★
by JKingsburyPhoto – Version 1.2 – Jan 15, 2013
Since the latest update, this app has only improved! I’ve been putting it through its paces and haven’t had any issues. It works flawlessly and is the kick I needed to start blogging more.
Developer is Very Responsive ★★★★★
by Abou Nadim – Version 1.2 – Jan 15, 2013
I love the look and feel of this app and had a few suggestions for additional functionality and bug fixes. The developer was friendly, quick to respond and open to my ideas. It is great to find a developer willing to incorporate feedback from their customers! I love the latest update!
Best blogging app ever! ★★★★★
by I<3LDN – Version 1.1 – Dec 28, 2012
Really impressed with this app. Don’t even consider getting the WordPress app. All you need is BlogPad Pro, seriously! Really love it!
Superb ★★★★★
by Goislay – Version 1.1 – Dec 26, 2012
If you are an iPad user, don’t waste time with WordPress app – just get this – its brilliant – easy, helpful and it works – thank you ★★★★★
Fantastic app and support ★★★★★
by Rockz642 – Version 1.1 – Dec 24, 2012
When I first downloaded this app, it wouldn’t connect to my website (nothing to do with the app – faulty code on my site). I contacted support and I got a prompt reply, telling me that the error was on my site and giving me tips to find it. He even gave me the line of code which was breaking the site. After finding the code and deleting it, the app works amazingly. It connected quickly and downloaded all the files. The features are great and it really is worth buying. I haven’t found anything wrong with it at all. In conclusion, great app with amazing, friendly customer support. Just what everybody needs. I’ll definitely be using this from now on and recommend it to anyone.

BlogPad Pro: Best Blogging App Award

best blogging app award

What a nice start to Friday morning – we’ve been nominated for the Best Blogging App award on Best App Ever Awards! But we’re going to need your votes to win! If you think BlogPad Pro for iPad deserves to win, please just click to vote for us.

It only takes a second and there’s no annoying registering or signing-in needed.

BlogPad Pro has only been in the App Store for just over a week and already we’ve got a great five star rating  – we’re so pleased that all you WordPress bloggers love our app as much as we do!

Readers who read this post also read:

Thanks for the five-star ratings everyone!

Wow, one week after launching BlogPad Pro for iPad we’ve had some great ★★★★★ ratings and reviews in the App Store, thanks everyone!

bpp-rev

Here are some of our favourite comments so far:

  • I am so excited to have finally found the perfect blogging app for all my WordPress blogging needs
  • Great app! Simple to use, & no prior knowledge of HTML is needed to be able to blog from your iPad
  • I often write blogs on the train & the amount of times I have lost work due to not be able to work offline on a WordPress app. This app solves the problem, especially when it’s so easy to update my live blogs when I get back online again!
  • I blog on my iPad a lot and this app makes mobile blogging really easy
  • After using many alternatives, this does everything I need and more. It makes the process of managing several blogs easy. Allows you to do anything you need to, and is all contained in a lovely interface
  • The interface is pretty intuitive, even for a technophobe like me, and I like the fact i can blog on-line or off-line with this app. No more hunting around for coffee shops with WiFi when the muse takes me
  • (and this one’s my favourite) Thank you for making this, I’d award 6 stars if I could. Brilliant app and a bargain.

Thanks everyone, we really appreciate the positive feedback! Don’t forget to rate us if you like BlogPad Pro 🙂

Also, if you’ve tried our app and have any feedback about features you would like to see, or any problems you’ve had please get in touch and we’ll try and help!

Our new iPad app is on the App Store!

I’ve just spotted our app on the homepage of the Social Networking section of the App  Store – how cool is that!

We’ve only been in the App Store for a day so we’re not yet showing up under all of our keywords (we’re working on that), so just tap this link, or search for BlogPad Pro and let us know what you think of the app.

If you haven’t heard of BlogPad Pro yet it’s the most professional blogging app for running ALL your WordPress blogs from your iPad.  Blog online, in airplane mode or when you don’t have an internet connection – just sync your changes when you’re done!

Features include: WYSIWYG editing, comment moderation, creating and editing posts and pages, WordPress.com blog stats, adding images & featured images, custom fields, sticky posts, draft posts and lots more… You can find our more here