App Store download/update issue: Is BlogPad Pro crashing for you?

We’ve become aware of an issue with BlogPad Pro occasionally not installing correctly when it is downloaded from the App Store which can cause the app to crash or prevent the app from working in other ways.. 

We have been investigating this with Apple and Apple are aware that there is a problem with the download process for lots of apps (not just BlogPad Pro). Apple are currently looking into the problem with their installation process and hope to have it resolved soon.

If this affects you, the problem can usually be fixed by removing BlogPad Pro and re-installing it.

To do this go to your home screen and find the BlogPad Pro icon. Tap and hold the icon until it wiggles and an ‘x’ appears on each icon (see below).

Tap on the ‘x’ to remove BlogPad Pro and then go to the App Store to re-download it (you won’t have to pay again) just tap on the ‘Install’ button. This will re-install the app and everything should work for you!

If in doubt get in touch with us, and we’ll be happy to help!

 

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